Privacy Policy
Effective Date: May 15, 2025
Introduction
MIDUST TECHNOLOGY PTE. LTD. ("we," "us," or "our"), with registered address at 10 Anson Road, #33-15, International Plaza, Singapore 079903, respects your privacy concerns. This Privacy Policy applies to personal information collected online through our app service, AIYAYA ("Service"), and is incorporated into and governed by our Terms of Service (available in the User Agreement).
Below is a summary of key topics covered in this Privacy Policy. For detailed information about how we handle your data, please review the full policy. By using the Service, you consent to the terms of this Privacy Policy. If you do not agree, you must discontinue use of the Service immediately.
Key Sections:
1. Personal Information We Collect
2. How We Use Your Information
3. Information Sharing
4. Data Retention
5. Your Choices
6. Your Rights
7. How We Protect Personal Information
8. Children’s Personal Information
9. Contact Us
10. Updates to This Privacy Policy
1. Personal Information We Collect
"Personal Information" refers to data that identifies or relates to an individual. We collect the following types of information in connection with the Service:
Information You Provide or We Obtain from Third Parties
We may collect information directly from you or from affiliated companies, including:
● Account Registration: Date of birth, gender, and other details provided during account creation.
● Third-Party Logins: Data received from platforms like Google (e.g., SNS profile, nickname, email).
● User-Generated Content: Messages, photos, voice/video calls (including captured media), and other content shared via the Service.
● Customer Support: Information provided when you contact us.
● Reports/Interactions: Data submitted by other users about you (e.g., reports or interactions).
Automated Collection
（Confirm and agree within the application，For certain sensitive data types, such as call microphone access permissions, we will obtain your explicit consent before collecting or processing them within the application.）
Our application requires access to specific features and data on your device in order to provide complete service functionality. These features include but are not limited to cameras, microphones, and photo/media libraries
1. Specific permissions and their purpose description
Camera:
Our application will request access to your device's camera
Usage: "Take selfies of your photos, use them to generate photos, and make video calls
Microphone:
Our application will request access to your device's microphone
Usage: "In chat, input content through voice. And video call function"
Photos/Media Library:
Our application will request access to the photos and media library on your device
Usage: "Upload your photos for photo generation, or download and store your photos
2. User control and selection
You can manage or revoke authorization for cameras, microphones, and photo/media libraries at any time through the device's system settings. Please note that revoking certain permissions may result in some features of the app not functioning properly
3. Data security
We take reasonable security measures to protect the data collected through these permissions and prevent unauthorized access, use, or disclosure
4. Third party sharing
In some cases, in order to provide specific features (such as [Clone voice]), we may provide some or all of the data collected through cameras/microphones/photo albums to our third-party service providers (such as [Microsoft]). These third-party service providers will process your data according to their own privacy policies, and we recommend that you review their policies
In addition to the information you provide, we will collect information about your use of our Service through software on your devices and by other electronic means, including by the use of cookies (This includes:
● Device information: OS platform of your device, device information including type of device, brand, model and version of OS, IP address, advertising identifier, device language, device timezone, version of application that you are using, locale country and language of the device, the location (country and city) where you log in, your purchase history in application store, available languages, device capability, bandwidth, network type, and traffic to and from our websites, error-reporting information, the time the error occurred, the feature being used and the state of the Application when the error occurred.
● Log information: Usage information, performance timing, referrer, network type, network info, charge status, ad block info, cookies, access and reports history.
● Service usage information: Service use history, Service activity history, gifting history, details of your interactions with other users including following or followed history, details of interaction between you and the Service or you and our website including report history, video time on our Service, and other information about your use of our Service, such as visit history.
Use of biometric data
We highly respect your privacy and are committed to protecting your personal information, including sensitive biometric data such as facial data and voice features. This section outlines how we collect, process, and protect these data types to ensure transparency and trust.
Collection and processing of biometric data
When you use our services, we may collect:
-Facial data (such as personal selfies you upload or authorized camera selfies) is used to generate your AI photos.
-Voice features (such as recordings) are used to clone your voice and simulate playing your role.
These data are only processed within the application to provide the requested functionality and are never used for unrelated purposes.
Non disclosure and non sharing
We will not share, sell, or disclose your biometric data (facial or voice) to third parties (including advertisers, marketers, or external entities) without your explicit consent. Your data will be strictly confidential and protected by strong security protocols.
Limited retention period
In order to minimize privacy risks, we only retain biometric data for the time required to complete the service (such as processing requests or generating results). Usually, unless otherwise required by law, data will be automatically deleted within a few hours after processing.
Data security measures
We adopt industry standard safeguard measures to prevent unauthorized access, alteration, or abuse, including:
-Encryption is used for transmitting and stationary data.
-Secure storage with access control.
-Regularly conduct security audits to maintain compliance.
Legal compliance
We comply with applicable data protection laws (such as GDPR, CCPA) and adhere to the principles of legality, fairness, and transparency. You reserve the right to request access, correction, or deletion of the data.
By using our services, you acknowledge this policy. If you have any questions or doubts, please feel free to contact us at any time.
Links to Other Websites, Devices, Apps and Features
Our Service may enable ywou to connect to other websites, devices, apps and other features, which may operate independently from us and have their own privacy notices or policies. If you accessed a website, product or service provided by a third party, including through the Service or Company's website, such third party may also collect information about you. Please see the privacy policies of each such third party for more information about how they use the information they collect. This Privacy Policy does not apply to any exchange of information between you and any third party.
2. How We Use Your Information
We will use your personal information for the following purposes:
Provide and maintain services, including account registration, digital avatar creation and display, chat (text, voice, video), AI portrait generation, and other core functions.
Personalized recommendation and matching: Based on your interests, hobbies, and other information, we recommend users who may be interested in helping you make friends.
Optimize and improve services: Analyze user behavior and preferences, improve product functionality, user experience, and service quality.
Security assurance: used for identity verification, security prevention, fraud monitoring, file backup, and customer security services. For example, detecting and preventing activities that may violate our policies or laws.
User communication and support: responding to your inquiries, providing technical support, sending service notifications, etc.
Enforcement of policies and laws and regulations: Used to comply with applicable laws and regulations, court orders, or other legal procedures, as well as to enforce this policy and our terms of service.
Voice cloning: Your voice data is only used to create personalized digital avatar voice for you, so that if you choose, your digital avatar can use your voice for voice replies. We promise not to use your voice data for any other purpose or provide it to any third party without your explicit consent.
AI portrait generation: Your selfies are only used to generate portrait images of different styles through AI algorithms for your use. We will not use your photos for any other purposes, nor will we share them with third parties without your authorization.
Public display information: The personal profile information (such as nickname, avatar, interests, hobbies, self description) that you choose to publicly display when creating a digital avatar may be viewed by other users. Please carefully choose the information you are willing to publicly display.
Provision of our Service based on your contractual relationship with us.
We process your personal information when this is necessary under our contract with you, to:
● Provide you with our Service, and specific features you select when using our Service, which may require personalizing the content of our Service;
● Identify and authenticate you so that you may use our Service and to prevent illegal or inappropriate use of the Service;
● Restrict the collection of personal information of children under certain age as defined in this Privacy Policy;
● Deliver to you any administrative notices, alerts and communications relevant to your use of the Service;
● Effectively manage our relationship with our customers, including by communicating with you, responding and handling queries and reports, resolving technical issues, providing you with customer care support and sending you necessary information relating to our Services
Use of information for further purpose
● To improve the Service, and to develop and offer new services;
● To provide information about various events and opportunities to participate in the events, to provide advertising information;
● To contact you via email, SMS, app push notification or otherwise for the purpose of informing you about new products, services or promotions offered by the Company (you can opt-out of such emails);
● To collect statistics on the use of Service including Service usage history, access frequency and interaction between users, to analyze customer behaviors, build up customer usage patterns and profiles in order to identify regional and global user trends and optimize our offering to customers globally and to improve the Service and its environments using the statistics;
● To protect against, identify, monitor and prevent fraud and other criminal activities, any other activities that may violate our Terms of Service or other applicable laws, or lead to claims or other liabilities.
● To restrict use of Service that violates laws and our Terms of Service, to prevent use of Service that interfere with the operation of the Service, including fraudulent use, and to prevent account theft.
Other
● Comply with and enforce requirements under applicable laws, relevant industry standards and our policies, including this Privacy Policy.
● Comply with court orders and subpoenas, and respond to legally binding requests from government, law enforcement agencies, public authorities and/or regulators.
● Protect our legal rights, including by handling complaints, obtaining legal advice and establishing, exercising or defending legal claims relating to us or other companies in our group and our Service.
3. Information Sharing
We transfer or disclose your personal information to third parties as described below:
● Affiliates, subsidiaries and personnel: We share your information with our personnel, including contractors and agents, and other companies in our group, to the extent this is necessary to provide our Service and to fulfil the purposes set out in Section 2 above.
● Service providers: We also transfer or disclose your information to carefully selected companies that provide services on our behalf; for example companies that help us develop and operate systems for our Service, providers of IT services, security, hosting, analytics, mailing, billing or marketing services. These entities are only authorized to access and use your personal information to the extent this is necessary for them to provide us with their services and they are not allowed to use this information for other purposes.
● Business advisors: We may share, for example, your information with our lawyers, accountants, business consultants, insurers, and auditors, to the extent it is necessary for them to provide us with their services.
● Government authorities, judicial authorities, regulators or other third parties where required: We will disclose personal information to government authorities, judicial authorities, regulators or other third parties where we have a legal requirement to do so or where we believe this is necessary:
■ to comply with the law or respond to compulsory legal processes (such as a search warrant, subpoena or court order);
■ to verify or enforce compliance with the terms and policies governing our Service and to investigate fraud or other unlawful activity relating to the use of our Service or affecting our business, to the extent such disclosure is permitted by applicable data protection laws; and
■ to protect and defend our rights, property, and the security or safety of our business operations and those of any of our respective affiliates, staff, business partners, our customers or members of the public.
● Corporate transactions: We may disclose your information to a third party (and their business advisors) in connection with any reorganization, restructuring, merger, acquisition or sale (including in the context of negotiations), dissolution, other transfer of assets, or in the event of a bankruptcy.
● Other parties with your consent or on your request. In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.
Any information or content that you voluntarily disclose for posting to the Service ("User Contents") may become available to the public. Once you have shared User Contents or made it public, that User Contents may be re-shared by others. This Privacy Policy does not apply to such public information.
4. Data Retention
We take appropriate steps to ensure that we process and retain information in accordance with the following principles:
● at least for the duration for which the information is used to provide you with our Service;
● as required under law, a contract, or with regard to our statutory obligations (e.g., tax laws); or
● only for as long as it is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or, in anonymized form, for statistical purposes, subject to appropriate safeguards. For example, if a dispute arises between you and Company or you fail to make payment for our Service, we may retain relevant information until such dispute is resolved or until such payment is made, respectively.
● Where we process your information with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of your requests in order to respect them in future.
5. Your Choices
Where permitted we may contact you via email, phone call, text messages or push notifications through our mobile apps. To submit a request concerning the receipt of such communications from us, please contact us using the information specified in the “Contact Us” Section below.
You can unsubscribe from our marketing communications at any time by contacting us directly (see “Contact Us” section below). As noted in the Your Rights section below, you have the right to object to use of personal data for direct marketing purposes at any time.
Please note that if you unsubscribe from our marketing communications, we will still send you service messages to provide you with necessary information in relation to your contract and the Service you use (for example, to update you on changes to our Terms of Use).
6. Your Rights
To the extent provided by applicable law, you can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also have the right to request that we delete personal information that we hold about you. You may access and update some of your information through your account settings. You are responsible for keeping your personal information up-to-date.
To the extent provided by applicable laws, you can also ask us to restrict or limit the processing of your personal information, as well as to provide you with personal information that we have collected from you so that you may use it for your own purposes, and to ask us to share (port) this data to another controller.
In addition, to the extent provided by applicable law, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement).
You also may have the right under applicable law to object at any time to the use of your personal information for direct marketing purposes, including profiling relating to direct marketing.
However, these rights may be limited, for example if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to any request you make. To make a request concerning your rights or to make an inquiry, use the contact details under the “Contact Us” section below.
7. How We Protect Personal Information
We take the protection of your information seriously and we have in place safeguards designed to protect the information we collect through our Service. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.
Please note, however, that the Service allows you to share text messages, photos, screenshots, videos and other communications in the Service with other users, and if you choose to share these items with other Service users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Sending and sharing text messages, photos, screenshots, videos or other communications in the Service is your decision. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). The Service is not responsible for any use or misuse of information you share.
8. Children’s Personal Information
The Service is not directed to children under the age of fourteen (14) and we do not knowingly solicit or collect personally identifiable information from children under the age of fourteen (14) as part of the Service. Additionally, we do not knowingly sell the personal information of children under the age of sixteen (14). If we become aware that we have inadvertently received personally identifiable information from a user under the age of fourteen (14) as part of the Service, we will immediately delete such information from our records. If you believe that a child under the age of fourteen (14) may have provided us with personal information, please contact us using the information specified in the “Contact Us” section below.
9. Contact Us
For privacy inquiries or rights requests, email: aiyaya0411@gmail.com.
10. Updates to This Privacy Policy
We reserve the right at our discretion to make changes to this Privacy Policy from time to time. We will notify you before we make changes to this Privacy Policy. You may also review updates to our Privacy Policy at any time via links on our website. You agree to accept electronic communications and/or postings of a revised Privacy Policy on the Service and our website, and you agree that such electronic communications or postings constitute notice to you of the Privacy Policy.
If we make material changes to this policy, we will notify you by publishing a revised Privacy Policy or by means of a notice on our website, or as required by law. You agree that your continued use of the Service after we publish a revised Privacy Policy or provide a notice on our website constitutes your acceptance of the revised Privacy Policy. If you do not agree with the terms of the Privacy Policy, you may not use the Service at any time.